At Scents N Glories, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we offer a simple 3-day return policy under the following conditions:
1. Eligibility for Returns
- To be eligible for a return or exchange, products must be largely unused, with at least 90% of their original content remaining.
- Returns must be initiated within 3 days of receiving the product.
2. Non-Returnable Items
- Products that have been used, damaged, or tampered with after delivery.
- Custom or personalized items.
3. Process for Returns
- Contact our customer service team within 3 days of delivery via email or phone to request a return.
- Provide proof of purchase and reason for the return.
- Our team will guide you on how to return the product.
4. Refunds
- Once we receive and inspect the returned product, a refund will be processed within 7 business days.
- Refunds will be issued via the original payment method.
Note: Shipping charges are non-refundable, and the customer will bear the cost of return shipping.
For further assistance, please contact us at info@scentsnglories.com.